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FAQs

What types of jewelry do you offer?

We offer a wide range of diamond jewellery, including rings, necklaces, bracelets, earrings, and more. Our collections encompass various styles, from classic to contemporary. If you can't decide, or you’d like a more personal service, you can get in touch with us to help you bring your creation to live

Can I customize jewelry to my preferences?

Yes, we offer customization. You can work with our expert artisans to create a unique piece that reflects your style and preferences.

How do I determine my ring size?

We provide a comprehensive ring size guide to help you measure your finger accurately.

What materials are your jewelry made from?

Our jewelry is crafted from the highest quality materials, including precious metals such as gold (white, yellow and pink gold), silver & platinum, as well as genuine natural untreated diamonds and gemstones. We prioritize quality and authenticity.

Do you offer warranties or guarantees on your jewelry?

Yes, we offer warranties and guarantees to ensure the quality of our products. Specific details may vary by item, so please refer to the product description or contact our customer service for more information.

How can I care for and maintain my jewelry?

We provide care instructions to help you keep your jewelry looking its best. Regular cleaning and proper storage are key to preserving its beauty.

What payment options do you accept?

We accept a variety of payment methods, including major credit cards and online payment platforms. You can find the complete list of accepted payment options during checkout.

What is your shipping and return policy?

We offer fast and secure shipping options. Our return policy allows for returns within a specific timeframe (please see our return policy), ensuring your satisfaction with your purchase.

How can I contact your customer support team?

You can reach our customer support team through our website's contact form. We're here to assist you with any questions or concerns.

Are your diamonds ethically sourced?

We are committed to ethical sourcing and adhere to strict standards to ensure that our diamonds are conflict-free and responsibly obtained.

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